HELP / FAQS

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Orders & shipping

How do I return my order?

All orders can be returned within 14 days of delivery. To start a return, please contact our support team with your order number. We will guide you through the return process.

Are there any shipping costs?

We offer free shipping on orders over €50. For orders below this amount, standard shipping rates apply and are shown at checkout.

Can I still change my order?

If your order has not yet been shipped, we can usually still make changes. Please contact us as soon as possible after placing your order. If you want to change your order, please send us an email to info@abettershower.com

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking link so you can follow your delivery in real time.

Account Info

Do I have to create an account?

No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.

How do I change my account password?

If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.