Warranty & Refund
Warranty & Refund Policy
At A BETTER SHOWER, we want you to feel confident in your purchase. If you’re not completely satisfied, we’re here to make it right.
1. Right of Withdrawal (EU Customers)
If you are purchasing as a consumer within the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving your order—no questions asked.
- To exercise this right, simply contact us within 14 days of delivery.
- You then have an additional 14 days to return the product.
- Refunds will be issued within 14 days after we receive the returned item (or proof of return).
Please note:
- Items must be returned in their original condition.
- Return shipping costs may be your responsibility unless the item is defective or incorrect.
2. Warranty
All A BETTER SHOWER products are covered by:
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One-Year Limited Warranty from the date of purchase
Covers defects in materials and workmanship under normal use. -
Lifetime Warranty against hard water damage or corrosion
Applies to internal components of the product (e.g., filter housing and internal system).
3. Your Legal Guarantee
Under EU consumer law, you are entitled to a minimum 2-year legal guarantee. This means:
- Products must be as described, fit for purpose, and of satisfactory quality.
- If a product is faulty or does not conform, you are entitled to repair, replacement, or refund.
This legal guarantee is separate from and in addition to our commercial warranty.
4. Exclusions
The warranty does not cover:
- Damage caused by misuse, improper installation, or neglect
- Normal wear and tear
- Unauthorized modifications or repairs
5. How to Request a Refund or Warranty Claim
To start a return or claim:
- Contact us at: info@abettershower.com
- Include your order number and a brief description of the issue
- If applicable, provide photos to help us resolve things faster
We’ll guide you through the next steps as quickly as possible.
Luxe douche-ervaring
De Poseion BT100® combineert geavanceerde filtratie met gepatenteerde gemagnetiseerde watertechnologie in een premium design voor moderne badkamers.
Veel gestelde vragen
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Een gefilterde douchekop helpt kalk, sediment en andere onzuiverheden in douchewater te verminderen voor een schonere en verfijndere douche-ervaring.
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De Poseion BT100® helpt blootstelling aan kalk- en sedimentdeeltjes te verminderen voor schoner douchewater.
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Ja, de Poseion BT100® is compatibel met de meeste standaard doucheaansluitingen en is eenvoudig te installeren.
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De SF140® filters bieden langdurige filtratieprestaties afhankelijk van waterkwaliteit en gebruik.
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Voor optimale prestaties raden we aan het filter regelmatig te vervangen, afhankelijk van gebruik en lokale waterkwaliteit.
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De Poseion BT100® bevat krachtige magneten die een gecontroleerd magnetisch veld creëren terwijl water door de douchekop stroomt. Deze gepatenteerde technologie helpt het water te verfijnen en ondersteunt een zachtere, comfortabelere en luxere douche-ervaring.
